Privacy Policy

The Bigstack Apparel Pvt. Ltd (“we”, “our”, “us”) website having the URL or any mobile application developed by us (“Website”), is committed to protecting the privacy of our customers, site visitors and other users (“you”, “your”, “yours”). It is important to us that you retain your privacy while taking advantage of the services that we have to offer. To this end, we adhere to the following privacy policy (“Privacy Policy”). This Privacy Policy updated on, 14th February 2018 explains how we collect, use, share and protect personal information about you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

We may collect various information if you seek to place an order for a product on the Website. We collect, store and process your data for processing your purchase on the Website and any possible later claims, and to provide you with our services. We may collect certain information which you recognise and expressly acknowledge is personal information that personally identifies you or could be used to personally identify you, including but not limited to (i) your name, email address, pin code, phone number and other contact details; (ii) your gender, date of birth, your work details, your family details etc.; (iii) data regarding your usage of the Website, other transactions made by or with you through the Website; (iv) Your financial information such as bank account information or credit card or debit card or other payment instrument details; (v) other information that you voluntarily choose to provide to us. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data. Your personal information will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Further, we hold no responsibility for any action of third party that may have directed you to our Website.

We may share your personal information with our other corporate entities to: correlate related or multiple accounts to prevent abuse of our services; facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity; should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our Website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process. We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share your personal information with companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to (i) meet any applicable law, regulation, legal process or enforceable governmental requests, (ii) enforce applicable terms of use of Website, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, and/or (iv) protect against harm, our rights, property, our users or the public, as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.

All the information provided to us by you, including sensitive personal information, is voluntary. We use your personal information to: to process payment for the product and deliver the product to you. to inform you when the product is about to be delivered provide the services you request; to resolve disputes & troubleshoot problems; promote a safe service; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; You understand that we, may further use certain information of yours, (i) to deliver the product to you, (ii) to collect payment from you, (iii) for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, (iv) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to our partners, (v) detecting any fraud or Website abuses; (vi) publishing such information on the Website; (vii) for taking product and service feedback from users, (viii) for analyzing software usage patterns for improving product design and utility; and/or (ix) for analyzing anonymized information for commercial use etc.,

Communication & Marketing
If you become a registered member of , you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user. Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.

You may pay to us with a credit card, debit card, net banking or other online payment mechanisms. We will collect your credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, will be accomplished solely by you through the authentication process offered by a third party payment gateway. Your credit card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not full proof safe and you should exercise discretion on using the same.

Cancellation Policy
We do not offer any refunds or cancellations.